Entries by Shanna Cleveland

Behind the Voice of the Member

Hey VMUG! My name is Shanna Cleveland and I’m your new Market Research Senior Coordinator specializing in customer insights and analytics. Previously I worked for Nielsen where I designed, implemented, and analyzed consumer research for several Fortune 500 companies. After years of working in the industry, I can attest to the value of building and listening to the collective voice of a community. My goal is to help revolutionize community engagement by asking fun and relevant questions that […]

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